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FAQ

Booking Appointments

To book an appointment

Call or text 516.618.0883

Email at unitedrootslmt@gmail.com

Booking system: PocketSuite, using the 'Book Now' button.
We recommend booking in advance to secure your preferred time slot.

Payment Methods

We accept cash, zelle and credit cards.

 

Payment is due at the time of service unless otherwise stated. Some of our services require a deposit due to the alloted time being requested.

Cancellation Policy

We kindly ask for a 24-hour notice for any cancellations or rescheduling. Late cancellations and No-Shows will be subject to a 50% of treatment rate fee.

Service Recommendations

Advanced Muscle Reconstruction is the best option geared toward those seeking result driven bodywork. We actively work to fix the root cause of complaint.

 

Rooted Relaxation is a treatment tailored for
each appointment based on your needs, whether you're here for stress relief or specific pain issues.

NSF Approved

We offer high quality recovery creams t be added to your treatment which is an added benefit for our athletes.
NSF means:

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  • Products do not contain any of 290 substances banned by major athletic organizations

  • The product is manufactured at a facility that is GMP Certified and audited annually or bi-annually based on grade for quality and safety by NSF

  • The contents of the supplement actually match what is printed on the label

  • There are no unsafe levels of contaminants in the tested products

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ref: https://www.nsfsport.com/our-mark.php

Gift Cards

Surprise your loved ones with the gift of relaxation. Our gift cards are perfect for all occasions and can be customized to suit your preferences.

Arriving for appointment

Our enterance is located on the side (facing N. Beech St) accessed from the parking lot.
We kindly ask you arrive about 5 min early.
Understand on occasion the door will be locked for the safety of therapist and client, if you arrive early and the door is locked use the door bell. Someone will be up to let you in.

Preparing for treatment

Wear what’s comfortable. You’ll be appropriately draped during your session, and only the area being worked on will be uncovered. You may undress to your comfort level.

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If you are coming in for AMR, please avoid heavy training atleast 1 day before and keep inflammatory foods to a minimum.

Running Late

If you’re running late, please let us know as soon as possible by calling 516.618.0883. We may need to shorten your session to avoid delays for the next client.
Please be aware that you are still responsible for the FULL price of your treatment.

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